Measuring The Right Activity

As a new business, you need to have reliable means of projecting revenue and costs in order to determine what level of profitability you’re likely going to achieve. Cost-Volume-Profit is a useful tool in many situations.

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Finding the Real Problem

Sometimes, the problem identification process becomes the problem. The IT group could not find the source of a recurring production system response time delay. Every time they “tested the system,” response time was fine. Their internal clients knew different.

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